Refund policy

Stock availability is subject to change. We will confirm your order before shipping. If an item is unavailable, we will reach out to discuss alternatives or a refund.

Return Policy:

Thank you for shopping with us! We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer exchanges or store credit within 30 days of purchase.

Here's what you need to know about our return policy:

1. Eligibility:
- To be eligible for an exchange or store credit, the item must be unused, in its original packaging, and in the same condition as when you received it.
- Returns must be initiated within 30 days of the original purchase date.

2. Exchange or Store Credit Only:
- We do not offer cash refunds. Exchanges or store credit will be issued for eligible returns.
- Store credit will be provided in the form of a gift card or voucher, which can be used for future purchases.

3. Proof of Purchase:
- A valid proof of purchase, such as a receipt or order confirmation, is required for all returns.

4. Non-Returnable Items:
- Some items are non-returnable, including but not limited to:
- Personalized or customized items
- Items marked as final sale
- Perishable goods
- Gift cards

5. Return Process:
- To initiate a return, please contact our customer service team within the 30-day period.
- Once your return is approved, you will be provided with instructions on how to proceed.

6. Shipping:
- Customers are responsible for all shipping costs associated with returns unless the return is due to an error on our part or a defective product.
- We recommend using a trackable shipping method for returns to ensure safe and timely delivery.

7. Inspection and Processing:
- All returned items will be inspected upon arrival to ensure they meet our return policy criteria.
- Once the return is approved and processed, exchanges will be shipped or store credit will be issued promptly.

8. Contact Us:
- If you have any questions or concerns about our return policy, please don't hesitate to contact our customer service team. We're here to help!

Please note that this return policy is subject to change without prior notice. We reserve the right to refuse any returns that do not meet the above criteria.

Thank you for your understanding and cooperation. We appreciate your business and hope to continue serving you in the future.